Speak to an adviser today
Call, message or send a form — however you'd rather talk, a real UK-based adviser will listen. No scripts, no judgement, no cost.
Facing bailiff action, an eviction notice or a court date this week?
Call our emergency advice line on 01872 304222 and mention it's urgent — we'll route you straight to a senior adviser. Outside our hours, contact Samaritans (116 123) if you need to talk to someone now.
Ways to reach us
Opening hours
- Monday – Friday8:00am – 8:00pm
- Saturday9:00am – 2:00pm
- Sunday & bank holidaysClosed (leave a message)
Average response time under 4 minutes during opening hours.
Live chat via WhatsApp
Prefer to type than talk? Message us on WhatsApp — a real adviser replies during opening hours, and it's just as confidential as a phone call.
Start a WhatsApp chatIn a difficult moment?
If you're feeling overwhelmed and need to talk to someone right now, the Samaritans are available 24/7 on 116 123. We'll be here whenever you're ready.
Visit our office
By appointment only
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Before you get in touch
A few things people often ask us first.
Speak to an adviser today
One conversation is often all it takes to feel a bit lighter. Lines are open now.