Speak to our support team today
Message us on WhatsApp for the quickest reply — or call or send a form if you'd prefer. A real UK-based team member will listen. No scripts, no judgement, no cost.
WhatsApp is the quickest way to reach us. Prefer something else?
Facing bailiff action, an eviction notice or a court date this week?
Call our emergency help line on 01615243616 and mention it's urgent — we'll route you straight to a senior team member. Outside our hours, contact Samaritans (116 123) if you need to talk to someone now.
Opening hours
- Monday – Friday8:00am – 8:00pm
- Saturday9:00am – 2:00pm
- Sunday & bank holidaysClosed (leave a message)
Average response time under 4 minutes during opening hours.
Live chat via WhatsApp
Prefer to type than talk? Message us on WhatsApp — our support team replies during opening hours, and it's just as confidential as a phone call.
Start a WhatsApp chatIn a difficult moment?
If you're feeling overwhelmed and need to talk to someone right now, the Samaritans are available 24/7 on 116 123. We'll be here whenever you're ready.
Before you get in touch
A few things people often ask us first.
Speak to our support team today
One conversation is often all it takes to feel a bit lighter. Lines are open now.