Legal
Complaints
If something hasn't gone right, we want to know. Every complaint is treated seriously and used to improve.
How to complain
Email hello@debtcompass.co.uk, call us on 01872 304222, or write to us at 1 Harbour Yard, Manchester M1 4AE.
What to expect
We'll acknowledge your complaint within 3 working days and aim to resolve it within 8 weeks. If you're unhappy with our final response, you may be able to refer the matter to the Financial Ombudsman Service.