Payday Loans
Short-term, high-cost credit designed to be repaid on your next payday. Rules changed in 2015 — knowing them is often the key to a refund.
Payday loan caps and when you can claim a refund
The FCA capped payday loan costs in 2015. If you were sold loans you couldn't afford before or after that, you may be owed a refund of interest and fees.
Read the full guidePayday loan affordability complaints
If a payday lender didn't check you could really afford to repay, you may be able to complain and reclaim interest and charges.
Read the full guideRelated guides
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