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How to check your credit file — and fix errors

The three UK credit reference agencies each hold slightly different data. You should check all three regularly.

Credit Files & Scores4 min readReviewed July 2026

You have a statutory right to a copy of your credit file from each of the three UK credit reference agencies. Most people use free consumer services: MoneySavingExpert's Credit Club (Experian), ClearScore (Equifax) and Credit Karma (TransUnion).

Check for common problems: old addresses still linked to your file, financial associations with ex-partners, accounts that should be closed, and any account or default you don't recognise. Any of these can drag down a score.

To correct an error, raise a Notice of Dispute with the credit reference agency. They must investigate with the lender. If that doesn't resolve it you can add a Notice of Correction — a short statement lenders see when reviewing your file.

Guidance, not personalised helpThis article is written to inform. It isn't personalised debt or legal advice — a Debt Compass adviser will discuss your options and eligibility with you before you choose a route.