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How to check your credit file — and fix errors

The three UK credit reference agencies each hold slightly different data. You should check all three regularly.

Credit Files & Scores4 min readReviewed July 2026

You have a statutory right to a copy of your credit file from each of the three UK credit reference agencies. Most people use free consumer services: MoneySavingExpert's Credit Club (Experian), ClearScore (Equifax) and Credit Karma (TransUnion).

Check for common problems: old addresses still linked to your file, financial associations with ex-partners, accounts that should be closed, and any account or default you don't recognise. Any of these can drag down a score.

To correct an error, raise a Notice of Dispute with the credit reference agency. They must investigate with the lender. If that doesn't resolve it you can add a Notice of Correction — a short statement lenders see when reviewing your file.

General information, not personalised adviceThis article is written to inform. It isn't personalised debt or legal advice, and Debt Compass is not authorised by the Financial Conduct Authority. A team member can talk you through the options and point you to a free debt help service or authorised insolvency practitioner before you decide on anything.